An Assistant Manager is obliged to make SOP and work instructions in order to guarante operation affairs. He/she should not be confused when the staff/operator take vacation/sick
A Manager is obliged to analyze any problem happened, and proposed various solution alternatives. He/she does not let the problems never resolved (no solution)
A Head of Division is obliged to decide which solution is taken for any problems occur, lest any problems with the floating range of alternative solutions because it was never decided.
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Kenyataan di bagian saya tidak demikian pak hehe.. So, what should the staff respond to the situation?
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